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Online hate management

Online hate can negatively affect mental health and overall well-being, as well as hinder the ability to connect with others and engage online. In extreme cases, it can even escalate to offline harassment and violence. It is important to take steps to protect yourself and seek support if you are the target of online hate.

If you encounter hateful content online, whether in a post, comment, or direct message, it is important to remember that you have the agency to choose whether and how to respond. Use the recommendations from members of the LGBTIQA+ community to manage the effects and protect yourself.

  • Tip 1: Report

If you encounter hateful content online, whether in a post, comment, or direct message, it is important to remember that you have the agency to choose whether and how to respond. Use the recommendations from members of the LGBTIQA+ community to manage the effects and protect yourself.

  • Tip 2: Limit Responses

If you are the target of online hate, it can be helpful to pause and take a deep breath before responding to any negative comments. Consider whether the person who posted the hateful content is actually receptive to hearing your perspective. Often, responding to hateful comments can escalate the situation and make things worse. Keep in mind that some people may say hurtful things simply to get a reaction. Try to resist the temptation to respond, and instead redirect your energy and emotions towards things that are more deserving of your attention and time.

  • Tip 3: Block Unwanted Content

You have the power to control what you see online and who can contact you. Use features like muting, unfollowing, or blocking accounts to create a more positive online experience. If someone reappears under a different name, you can use these same tools to block them again. The eSafety Guide offers advice on how to use key online safety features on various online services, including social media platforms, games, and apps.

  • Tip 4: Look After Yourself

Online experiences can impact mental health and well-being. If you have been affected by hurtful online content, it is important to acknowledge your feelings and give yourself time to heal. Remember to be gentle with yourself – you are not to blame for being a victim of abuse. Taking breaks from screens, engaging in activities you enjoy, and focusing on the positive aspects of your life can all be helpful in recovering and moving forward.